Right of withdrawal

Only consumers are entitled to a right of withdrawal in accordance with the provisions governing distance contracts with regard to the purchased items, subject to the following conditions:

Right of withdrawal

The consumer may withdraw from the contract within one month without stating reasons in writing (e.g. by letter, fax or email) or – if the goods have been delivered before the expiry of the withdrawal period – by returning the goods. the goods. The period begins upon receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfilment of our information obligations pursuant to Article 246 § 2 in connection with § 1 paragraphs 1 and 2 EGBGB and our obligations pursuant to § 312g paragraph 1 sentence 1 BGB in connection with § 1 paragraphs 1 and 2 EGBGB and our obligations under § 312g paragraph 1 sentence 1 BGB in connection with Article 246 § 3 EGBGB. 

The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period. The revocation must be sent to: Leser GmbH Gottlieb-Daimler-Strasse 11, D-77933 Lahr Fax leser(at)leser.de Consequences of revocation In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If the consumer is unable to return the received goods and benefits (e.g. use) in whole or in part, or only in a deteriorated condition, he shall be required to compensate LESER for the loss in value. 

You only have to pay compensation for the value of the goods if the use or deterioration is attributable to handling of the goods that goes beyond the inspection of the properties and functionality. ‘Inspection of the properties and functionality’ means testing and trying out the goods in the same way as you would in a shop. Furthermore, you can avoid the obligation to pay compensation for any deterioration caused by the intended use of the goods by not using the goods as your property and refraining from anything that could impair their value. 

This right of revocation and return does not apply to contracts for the delivery of goods that are manufactured according to the customer's specifications or clearly tailored to the customer's personal needs or for contracts for the delivery of audio or video recordings or software, provided that the delivered data carriers have been unsealed by the customer, or for contracts for the delivery of newspapers, magazines or periodicals. needs, for contracts for the delivery of audio or video recordings or software, provided that the delivered data carriers have been unsealed by the customer, and for contracts for the delivery of magazines, newspapers and illustrated magazines (§ 312d paragraph 4 BGB).

Items that can be sent by parcel post are to be returned at our risk. 

You shall bear the regular costs of the return shipment if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the item, you have not yet rendered the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you.

Items that cannot be shipped by parcel post will be collected from the consumer. Obligations to refund payments must be fulfilled within 30 days.

The period begins with the dispatch of your cancellation notice (or the item), and for us with its receipt. End of the cancellation policy